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UTS Courses

INDEX  

Certification Program Courses

       Certificate Courses

Power Line Design & Staking
    -Levels 1 - 4    (4-course series, 3.5 days each course)*
              *TVPPA Program - 6 courses, 2.5 days each course

Management: Supervisor Certification
(online)
   -
Session 1: Personal Skills
   -Session 2: Interpersonal Skills
   -Session 3: Group Skills

Customer Service (1 day classes)

   -Session 1: Intro to Power Systems & Electric Utilities

   -Session 2: Workplace Professionalism, Phone & Email Etiquette
   -Session 3: Problem Solving & Written Communication
Specialty Courses (2 day classes)
  -Understanding the NESC for Distribution Utilities
   -Underground Distribution Power Design
   -Power System Protection for Distribution Utilities

   -Transformer Basics for Distribution Line Design

  
-The DOT Process - Simplified for Electric Utilities
Seminars & Workshops (1 day classes)

   -Intro to Power Systems & Electric Utilities
   -NESC 2017 Update
   -Utility Safety
  
-Line Design & Staking Concepts for Non-Engineering




   
Electric Utility Contractor Courses - Call for Information




Course Descriptions

 Power Line Design & Staking Certification Courses              REGISTER for a Class 

Who should attend: Staking Technicians; Engineers; Utility Managers; System Engineers; Utility Administrators; Utility Contractors; anyone desiring to better understand or pursue a career in distribution line design


Course 101: Power Line Design & Staking, Level 1
- 3.5 days             
Pre-requisite: None     Hours: 21    CEUs: 2.1(PDHs: 21)         
                                                                                                                                                              
In Level 1 Power Line Design and Staking, students will gain a strong foundation necessary to help them advance in the field of line design and staking. This class will include the basic engineering of overhead single-phase lines typically expected of beginning line design personnel. After completion of this course, participants will be able to complete overhead transformer and service conductor sizing, calculate accurate guy leads for both angle and dead end situations, interpret and implement sag charts in clearance design, and will be able to navigate the NESC in order to locate important rules and tables necessary for safe design. Course manual provided. Students need to bring a copy of the current NESC to class (not included in course materials). 

Power Line Design & Staking "kit"
Additional materials/supplies required for Levels 2-4 may be provided in the Level 1 class (including - but not limited to - a scientific calculator with trigonometric functions).  Items provided in the Level 1 course may be needed in Levels 2-4 of the Power Line Design Series.
 



Course 201: Power Line Design & Staking, Level 2
- 3.5 days
Pre-requisite: Successful completion of Power Line Design & Staking, Level 1     Hours: 21    CEUs: 2.1(PDHs: 21) 

In Level 2 of the Power Line Design and Staking series, students will build on the foundation created in the prerequisite course, Level 1. This class places emphasis on joint use remedy and make ready, as well as vertical and horizontal loading. After completion of Level 2, participants will be able to complete the layout and design of most overhead projects, understand and utilize NESC and sag chart criteria, evaluate and design make ready/remedy for joint use facilities, calculate the mechanical loading effects of line design, understand conductor blowout and design for/around grain bins, and will be able to design for crossing under transmission lines. Course manual provided. NOTE: Students need to bring a copy of the current NESC and “kit” items provided in Level 1 to class (not included in course materials). 



Course 301: Power Line Design & Staking, Level 3
- 3.5 days
Pre-requisite: Successful completion of Power Line Design & Staking, Levels 1 & 2    
Hours: 21    CEUs: 2.1(PDHs: 21)

In Level 3 Power Line Design and Staking, students will build on the foundation created in the prerequisite courses, Levels 1 and 2 and are introduced to underground line design. Attention is given to understanding how to apply the theories of line design to solve special problems. After completion of this course, participants will be able complete the layout and design of most overhead and underground projects. Students will also understand the physical loads on the distribution system and the associated hardware, read DOT projects, class poles, design for special guying situations, calculate sag and create a stringing chart, and estimate sag on uneven terrain. Course manual provided. NOTE: Students need to bring a copy of the current NESC and “kit” items provided in Level 1 to class (not included in course materials). 



Course 401: Power Line Design & Staking, Level 4
– 3.5 days
Pre-requisite: Successful completion of Power Line Design & Staking, Levels 1, 2 & 3    
Hours: 21    CEUs: 2.1(PDHs: 21)

In Level 4 of the Power Line Design series, students will be taken beyond the basics of power line design and staking and will focus on reliability and efficiency. They will discuss the aging power infrastructure and system reliability. Students will look at mechanical loading for multi-circuits, will learn about commercial load sizing and will be guided through the process of calculating loads on manufactured products. Students will review NESC and will learn when and how to apply Rule 250 C and D. Classroom discussion will include a brief look at how local requirements and/or RUS standards and bulletins incorporate (and compare to) NESC rules. They will spend time learning about system protection and balance, including proper protective equipment selection and placement. Students will also discuss storm preparation (hardening of the system) and recovery (getting the system back operational). NOTE: Students need to bring a copy of the current NESC and “kit” items provided in Level 1 to class (not included in course materials).






 Management: Supervisor Certification Courses - ONLINE               REGISTER for a Class



Course 622: Utility Supervisor - Session 1 - Personal Skills – ONLINE
Who should attend: Electric Utility Managers, Supervisors, Foremen, Crew Leaders, individuals supervising departments, projects and/or personnel
Pre-requisite: 3-6 Months working in (or with) an electric utility     
Hours: 21    CEUs: 2.1 (PDHs: 21)

This first course in the Supervisor Certification series defines the basic role of middle management and is designed to prepare individuals for supervisory positions by helping them develop the personal skills necessary for personnel and project management. Students learn about management styles, values, ethics and techniques for smooth transition from co-worker to boss. They learn supervisor essentials such as stress management, organization, setting goals and time management. Students learn effective, creative problem solving techniques and learn ways to foster creativity in others.  Various skills assessments are given over the 3-week online course term. Text, course guide and materials needed for class will be provided.



Course 623: Utility Supervisor - Session 2 - Interpersonal Skills
– ONLINE
Who should attend: Electric Utility Managers, Supervisors, Foremen, Crew Leaders, individuals supervising departments, projects and/or personnel
Pre-requisite: Session 1, Personal Skills
    Hours: 21    CEUs: 2.1 (PDHs: 21)

Session 2 of the Supervisor Certification series focuses on developing the interpersonal skills of the utility supervisor. This course teaches the skills necessary for relationship building, effective and supportive communication, and listening to and coaching others. Students learn about authority and influence, conflict resolution strategies, and how to increase motivation and work performance. They also learn about employee development planning and work performance assessments. Various skills assessments are given over the 3-week online course term. Text, course guide and materials needed for class will be provided.



Course 624: Utility Supervisor - Session 3 - Group Skills
– ONLINE
Who should attend: Electric Utility Managers, Supervisors, Foremen, Crew Leaders, individuals supervising departments, projects and/or personnel
Pre-requisite: Session 1, Personal Skills     
Hours: 21    CEUs: 2.1 (PDHs: 21)

Session 3 of the Supervisor Certification series focuses on developing group skills, team-building and leadership skills. Students discuss the advantages of teams and teamwork and learn how to empower others, delegate work, build effective, high-performance teams, facilitate team leadership and foster team membership in the workplace. This course also addresses workplace change and teaches students how to develop the capability to lead positive change, communicate corporate vision and generate commitment to that vision. Various skills assessments are given over the 3-week online course term. Text, course guide and materials needed for class will be provided.





 Customer Service Certification Courses                    REGISTER for a Class



Course 601: Introduction to Power Systems and Electric Utilities
– 1 day
Who should attend: Anyone employed by or working for or with a Utility
Pre-requisite:
None     Hours: 7    CEUs: 0.7 (PDHs: 7)         

Attendees get a history and overview of the electric power system from generation to transmission to distribution. They learn the basics of electricity, common electric utility terminology and equipment. The will also learn about the types of electric utilities – their major functions and differences, and about the major regulatory agencies and other influential organizations in the industry. Students will come away from the course with a better understanding of their utilities’ purpose and goals and relationships that exists between the different power systems, governing agencies, local communities and electric utility customers. 
                    This course is also listed under “Specialty” Course sections
 



Course 612: Customer Service – Session 2
– 1 day 
    “Workplace Professionalism, Phone & Email Etiquette”
Who should attend: Utility Customer Service personnel, anyone employed by or working for or with a utility.
Pre-requisite:
Introduction to Power Systems & Electric Utilities”     Hours: 7    CEUs: 0.7 (PDHs: 7)         

Students learn specific skills necessary to deliver the level of excellence in quality customer care required by electric utilities. This 1-day seminar focuses on workplace professionalism and basic communication skills with emphasis on telephone and email etiquette. Students will complete worksheets and participate in role play to reinforce skills learned in class. 



Course 613: Customer Service – Session 3
– 1 day
    “Problem Solving & Written Communication”

Who should attend: Utility Customer Service personnel, anyone employed by or working for or with a utility.
Pre-requisite:
Introduction to Power Systems & Electric Utilities”     Hours: 7    CEUs: 0.7 (PDHs: 7)         

Students learn specific skills needed in order to provide excellent customer care and learn how to create and implement “value-added” customer service skills, as well. This 1-day seminar focuses on customer “support” with emphasis on problem-solving and how to work well with difficult people (customers and co-workers). Attendees learn important “rules” of written business correspondence and will also look at several commonly used methods of communication, such as email, instant message, phone text, etc, and  evaluate appropriate and effective use of these (when, where, how) in the today’s workplace. Students will complete worksheets and participate in role play to reinforce skills learned in class. 





 Specialty Courses                       REGISTER for a Class


UTS’s Specialty Courses are designed for individuals desiring to increase skills or refine expertise in specific areas. Most of these courses are 2 days (14 hours). Worksheets and quizzes are incorporated into the classes for application practice and self-assessment. Certificate of attendance is awarded upon completion.

Whether the motivation for specialty training is skills maintenance or career planning, these courses challenge students to learn beyond the basic requirements in their professions. Specialty courses provide great opportunities for professional growth and skills development. 



Course 500: Understanding the NESC – for Distribution Utilities
– 2 days
Who should attend:
Staking/Field Technicians; Distribution Line Workers; System and Line Designers; Engineers; Utility Managers; Engineering Managers; System Engineers; Line Inspection personnel; and Electric Utility Contractors. 
Pre-requisite: Attendees need a basic understanding of distribution power systems & line design     Hours: 14     CEUs: 1.4 (PDHs: 14)

 
This 2 day NESC review course that provides a general overview of the National Electrical Safety Code (NESC) was developed primarily for electric utility personnel and contractors responsible for the design, construction, and maintenance of distribution power lines and systems. The course provides attendees with a brief history of the NESC, its purpose, as well as the structure of the organization, roles of committees and the process for determining rules. The course focuses on rules associated with installation and maintenance of overhead and underground electric supply and communication lines, work rules associated with the same, and with particular attention given to changes introduced in the latest 2017 edition of the NESC. Worksheet exercises allow participants to apply NESC rules as they calculate load, clearance and sag for sample designs. A course guide is provided. Attendees need to bring a copy of the current (2017) edition of the NESC (not provided in class).*     

*The 2017 NESC may be purchased from IEEE (http://www.ieee.com).
 



Course 505: Underground Distribution Power Design
– 2 days 
Who should attend: Staking/Field Technicians; Distribution Line Workers; System and Line Designers; Engineers; Utility Managers; Engineering Managers; System Engineers; Line Inspection personnel; and Electric Utility Contractors.
Pre-requisite: Attendees need a basic understanding of distribution power systems & line design     Hours: 14     CEUs: 1.4 (PDHs: 14)   

This 2 day course introduces students to the basics of engineering design for underground distribution. The course presents some of the common reasons for designing underground power distribution, advantages and disadvantages of underground vs. overhead distribution and major factors to consider when designing for underground power. Students look at underground cable types, installation, equipment options and applications, and NESC requirements for preparing underground distribution layouts. Students review single and 3-phase transformer sizing and voltage drop calculations. Instruction also includes an overview of protection devices and maintenance issues unique to underground systems. Course handbook provided.    



Course 510: Power System Protection for Distribution Utilities
- 2 days 
Who should attend: Staking/Field Technicians; Distribution Line Workers; System and Line Designers; Engineers; Utility Managers; Engineering Managers; System Engineers; Line Inspection personnel and Electric Utility Contractors. 
Pre-requisite: Attendees need a basic understanding of distribution power systems & line design     Hours: 14     CEUs: 1.4 (PDHs: 14)  

Focus: System Protection in relation to Power Line Design & Maintenance - For Field Technicians & Stakers

Students will get a general overview of distribution power system protection planning and design. This 2-day course will then shift focus to major causes of equipment failure and the function and application of various protective devices used on the distribution system. Students will learn about protective relays, current transformers, voltage regulators, instrumentation, circuit breakers, reclosers, and fuses. They will learn types of equipment each device is designed to protect, as well as the purpose and importance of protective device (or system) coordination. Course guide provided.    



Course 516: Transformer Basics for Distribution Line Design
 – 2 days 
Who should attend: Staking/Field Technicians; Distribution Line Workers; System and Line Designers; Engineers; Utility Managers; Engineering Managers; System Engineers; Line Inspection personnel and Electric Utility Contractors.
Pre-requisite: Attendees need a basic understanding of distribution power systems & line design     Hours: 14     CEUs: 1.4 (PDHs: 14)   

Focus: Distribution Transformers in relation to Power Line Design & Maintenance - For Field Technicians & Stakers

During this 2-day course, students will learn the fundamentals of distribution transformer operation and application in relation to power system design. The class will include an introduction to induction theory and transformer types and construction. Students will get an overview of transformer sizing method and will use engineering formulas to properly size transformers for residential and commercial load requirements. They will learn about common transformer connections, winding configurations and major criteria to consider in evaluating field design options. The course will include an overview of basic protective devices and their functions, capacitors and power factor correction, and brief look at transformer maintenance issues and inspection. Course handbook provided.



Course 640: The D.O.T. Process - Simplified for Electric Utilities – 2 days
Who should attend: Staking/Field Technicians; Distribution Line Workers; Designers; Engineers; Utility Managers; Engineering Managers; System Engineers, Operations
Managers; Safety Managers; Communication Line Workers; and Electric Utility Contractors. 
Pre-requisite: 3-6 mos.working experience in or with electric utilities     H
ours: 14    CEUs: 1.4 (PDHs: 14)         

One of the most challenging aspects of a highway relocation project is the coordination of communication and planning between the state department of transportation (D.O.T.) and Electric Utilities. Each state D.O.T. - as well as each Electric Utility - follows its own processes and procedures for relocations, creating much room for miscommunication and costly project delays. This 2-day overview and workshop focuses on highway relocations and unique issues electric utility personnel face working with their state department of transportation. Attendees will be shown how to read a set of D.O.T. plans and will discuss the D.O.T. process in general (some of the similarities and differences from state to state). Attendees will get an overview of typical Electric Utility and D.O.T. responsibilities. Tips will be given on how to avoid some of the more common "pitfalls" when working with the State D.O.T. on these projects. Attendees will also review actual sets of D.O.T. plans and will be given opportunity to work through various stages of a highway widening project and propose solutions for several challenges presented along the way. Course handbook provided.



 Seminars & Workshops                         REGISTER for a Class




Seminars and Workshops are generally one day (7 contact hours), and may be designed—or even customized—for organization-wide, departmental, or small focus group sessions. Industry code updates (NESC), new government regulations, various topic overviews, and task-specific “how to” sessions are just a few ways UTS has worked with clients to provide training through seminars and workshops.


Course 601: Introduction to Power Systems and Electric Utilities
– 1 day
Who should attend: Anyone employed by or working for or with an electric utility.
Pre-requisite:
None     Hours: 7    CEUs: 0.7 (PDHs: 7)         

Attendees get a history and overview of the electric power system from generation to transmission to distribution. They learn the basics of electricity, common electric utility terminology and equipment. The will also learn about the types of electric utilities – their major functions and differences, and about the major regulatory agencies and other influential organizations in the industry. Students will come away from the course with a better understanding of their utilities’ purpose and goals and relationships that exists between the different power systems, governing agencies, local communities and electric utility customers. 
           


Course 605: 2017 NESC - Significant Changes Seminar for Distribution Utilities 1 day

Who should attend: Staking/Field Technicians; Distribution Line Workers; Designers; Engineers; Utility Managers; Engineering Managers; System Engineers, Operations Managers; Safety Managers; Communication Line Workers; Electric Utility Contractors; and Line Inspection Personnel.
Pre-requisite:
None     Hours: 7    CEUs: 0.7 (PDHs: 7)         

With each new update, the National Electric Safety Code (NESC) brings in new changes that affect many departments in your utility. Learning these changes is imperative to maintaining and operating a safe utility system, in turn, improving system reliability. UTS presents this NESC update seminar to address multi-functional groups across the entire utility and provides a forum to discuss all the important code issues  from safety, to design, to construction. Seminar guide provided.  

NOTE: A copy of the NESC is not required nor is it provided in this seminar. However, some students may find it helpful to follow along in the codebook. The 2017 NESC will be available August 1, 2016 and may be purchased from IEEE (http://www.ieee.com).


Course 610: Electric Utility Safety Seminar
– 1 day
Who should attend: Anyone employed by or working for or with an electric utility.
Pre-requisite:
None     Hours: 7    CEUs: 0.7 (PDHs: 7)         

UTS’s Utility Safety Seminar provides a general overview of electric utility safety needs and responsibilities and facilitates group discussion on how to create a culture of safety in a utility. Participants will learn the importance of adherence to safety procedures in the utility industry, the importance of putting safety first and the individual’s role in creating a safe working environment. Seminar guide provided. CEUs: .7   


Course 630: Line Design & Staking Concepts for Non-Engineering
– 1 day 
Who should attend: Distribution Line Workers; Communication Line Workers; Electric Utility Contractors; Line Designers; Line Inspection Personnel; Maintenance & Construction Supervisors; Operations Managers; Safety Managers; Engineering Administrative Personnel
Pre-requisite: Basic understanding of distribution power systems    
Hours: 7    CEUs: 0.7 (PDHs: 7)         

This one day line design and staking overview seminar is designed especially for non-engineering electric utility personnel who want to learn more about factors taken into consideration by engineers and field technicians when designing layout of, support structures and equipment to be used for distribution power delivery. Several basic requirements of the National Electric Safety Code are reviewed to illustrate their effect on engineering design decisions and the dangers associated with improperly modifying a design in the field. Non-code and non-construction factors such as easements, permitting, environmental issues, etc are discussed as well. After completing this seminar, participants will have a better understanding of the power line design process from system planning to construction as well as a better understanding of how their own jobs contribute to – and are affected by – the design process. Seminar guide provided.




 Electric Utility Contractor - Certificate Courses

    Certificate Courses Developed especially for Contractors working for Electric Utilities

W
ho should attend:
 Electric Utility Contractors (Staking/Field Technicians, Line Workers, and Right of Way crews).
Pre-requisite: Some electric utility field design and/or construction would be extremely beneficial, but not required.
 
  • Electric Utility Safety
  • Distribution System Overview
  • Conducting a Tailgate Meeting
  • Roadside Set-up
  • NESC for Emergency/Temporary Design & Construction
  • When Things Go Wrong - Hurt Man Removal & Emergency Response
  • Accounting & Reporting Tips


Please call for hosting information. EUC Courses are available for onsite/hosted training only.

    Thank you!